Support
Get in touch, find quick answers and see how to describe a problem so it can be solved.
Contact
Support is handled by email. There is no contact form; the button below opens your email program.
Write to support: support@synpexa.com
Product support
Each product page lists its current status and availability.
Frequently asked questions
Is FriendSend free?
FriendSend is free to download and includes five successful sends. A one-time lifetime unlock costs €1.99. There is no advertising.
Do I need Rýchlik Desktop to use FriendSend?
No. The PC companion is optional. FriendSend remains useful without any desktop software.
Where can I download the software?
Download buttons appear on a product page only when a real download exists. At the moment no downloads are published.
Which languages does this website support?
Slovak, Czech, English and German. Use the language selector in the header.
How do I report a problem?
Email support@synpexa.com and include the product name, its version, your operating system and a short description of what happened.
Troubleshooting
Devices do not find each other
When using FriendSend together with Rýchlik Desktop, make sure both devices are on the same local network and that a firewall is not blocking the desktop application.
A download is missing
If a product page shows no download button, no release exists yet. This is intentional: links are never shown for files that do not exist.
Writing a useful report
- Product name and version
- Device model and operating system version
- What you expected and what happened instead
- Steps that reproduce the problem
Documentation
Product documentation has not been published yet. Links will appear on the product pages once documentation exists.